As the deadline for Zimbabwean Exemption Permit (ZEP) holders to apply for new permits or other mainstream visas draws near, many applicants have encountered significant challenges with the Visa Facilitation Services (VFS) system. The pressure to meet this deadline has led to frustrations, especially as applicants struggle to secure submission dates and appointments at VFS Global offices.

The VFS system has been criticized for its inefficiency, with many applicants reporting difficulties in booking appointments and facing long queues at VFS branches. These challenges have added to the uncertainty surrounding the ZEP process, particularly for those who missed earlier application windows. As of the deadline in November 2024, those who fail to submit applications risk being declared undesirable, which could result in deportation and a ban from re-entering South Africa for up to five years【52】【55】.

Moreover, applicants who did not apply for waivers earlier now face the additional complexity of needing to apply for general or critical skills work visas under the new points-based system. This change, which became effective in October 2024, has created further confusion for ZEP holders, as they must now submit their applications in Zimbabwe, which could delay their ability to stay legally in South Africa【54】【53】.

In light of these ongoing challenges, advocacy groups have called for extended deadlines and better assistance to ZEP holders. Some applicants have found themselves in a difficult situation, unable to complete their paperwork on time due to systemic inefficiencies【55】.

For further assistance, ZEP holders are encouraged to seek guidance from immigration experts or contact the Department of Home Affairs directly for updates on the latest procedures and possible extensions.